Your phone number
Forward your existing business line to the assistant, with no new number needed. A Singapore number through Amazon Connect needs company documents and carrier approval, which can take several weeks. Our own request is in progress.
Built for Singapore
Local languages, local habits
The way your customers call, and the data and calling rules they expect you to follow. We tell you plainly what works today and what still needs approval.
Languages
The assistant can switch language within one call.
| Language | Where it stands |
|---|---|
| English | Runs in our pilot. |
| Mandarin (中文) | Runs in our pilot, on the same call as English. A native speaker reviews every Chinese line before it goes live. |
| Malay and Tamil | Amazon lists both among supported languages for its AI agents and voice. We test each with you before we promise it. |
| Singlish, Hokkien, Cantonese | Tested case by case with recordings of your own calls. |
Numbers, data and calling rules
Data and PDPA
We act as your service provider and process call data on your behalf, under a written agreement, with security and retention limits you choose. You stay responsible for consent and notices to your customers, and we help you set them up.
Call notice
Every call starts by saying it is an AI and that the call may be recorded. Chat and website visits get the same notice.
Service calls, not spam
We answer calls and make service calls to existing customers, such as reminders. Marketing calls need consent or a Do Not Call check, and we do not run them without one.
People take over
You decide when a person takes over. Staff answer in a browser, with the AI's summary already in front of them.
Grants worth asking about
Some Singapore grants support digital tools. Whether yours qualifies depends on the scheme and on the provider. We will help you check before you commit.
This page is general information, not legal advice.
Want it checked against your business?
Tell us what you do and which languages your customers use. We will say what is ready and what needs testing.