In pilot
Hand-over to Your Team
When a person should take over, they get the call with the summary already in front of them.
Teams of two to twenty who answer calls
Products / AI Receptionist
In pilot
AI Receptionist
Answers every call in English and Mandarin, books or takes a message, and hands over to your team.
Pick an industry and a voice, then play a scripted call or talk to the live assistant.
What it is
A voice assistant on your phone line. It greets callers, answers the questions you have approved, books or takes the details, and passes the call to a person with a summary when it should.
What you get
- Calls answered day and night, in English and Mandarin on the same call
- Answers from your own FAQ, prices and opening hours, and nothing it was not given
- Bookings or messages captured, with a summary sent to your team
- Hand-over to a person when you decide: an upset caller, a big booking, a keyword
- A clear spoken notice that it is an AI and that the call may be recorded
How it works
We learn your calls
Your hours, services, prices and the questions customers ask most.
We build and test
Script, voice and rules, tested with sample calls in every language you need.
We connect your line
A Singapore number from Amazon Connect, or forward your existing number.
Pilot, then adjust
Go live with a pilot, read real calls on the dashboard, and refine.
Works well with
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