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Products / WhatsApp, SMS and Email Channels

Planned

WhatsApp, SMS and Email Channels

The same assistant on the channels your customers already use, and alerts for your team.

After a sample call, have the summary sent to your email, WhatsApp or Telegram.

What it is

Customers message you on WhatsApp or SMS, or email you, and the assistant helps in the same way as on the phone. Your team receives alerts and summaries on WhatsApp, Telegram or email.

What you get

  • WhatsApp and SMS conversations handled by the same assistant
  • Email enquiries triaged and answered
  • Summaries and urgent alerts to your team on WhatsApp, Telegram or email
  • Customers start the chat themselves, so they stay in control

How it works

  1. We register your channels

    WhatsApp Business and a sender for email, in your company name.

  2. We connect them to the assistant

    One knowledge base and one set of rules across channels.

  3. Your team gets the alerts

    On the app they already watch.

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