Industries / Language and skills training
Evenings and weekends are when people phone about a course, and that is exactly when the front desk is busy with classes and learners arriving. The assistant answers fee, level and class-time questions, notes trial lesson and placement test requests, and passes funding, refund and complaint questions to your team.
Sample call
Questions it answers
We're open Monday to Friday, 9 am to 9 pm, and Saturday and Sunday, 9 am to 6 pm. We're closed on public holidays.
Our 12-week courses start from S$540 for English communication, S$590 for Japanese or Korean, S$660 for Business Mandarin and S$720 for spreadsheet and data skills. Fees include GST and materials, and the course advisor confirms the final price.
Of course. A one-hour trial lesson is free, and I can note a trial or sign-up request for the team to confirm. Which course are you interested in?
Our courses cover English communication, Business Mandarin, Japanese, Korean, and spreadsheet and data skills. We also run workshops for companies. Which one are you interested in?
Yes, we offer Japanese and Korean classes from beginner level, with native-speaker teachers. Each course starts from S$590 for 12 weeks, and the course advisor confirms the final fee for your level.
Yes. Business Mandarin, or business Chinese, covers meetings, emails, phone calls and presentations for work. The course starts from S$660 for 12 weeks, and the course advisor confirms the final fee for your level.
Our English communication classes, including business English, build speaking, listening, writing and presentation skills for work and daily life. The course starts from S$540 for 12 weeks, and the course advisor confirms the final fee for your level.
This spreadsheet training covers formulas, tables, charts, pivot tables and basic data analysis, with practice on realistic work examples. The course starts from S$720 for 12 weeks, and the course advisor confirms the final fee.
Yes, we run corporate training workshops for your staff in English communication, Business Mandarin and spreadsheet skills, at our centre or your office. A half-day for up to 15 people starts from S$2,400 including GST, and the team prepares a quote.
Our class schedule has weekday evening classes from 7 pm to 9 pm, and weekend classes on Saturday and Sunday, from 10 am to 12 noon or 2 pm to 4 pm. The team checks which class has a seat for your level.
Each course runs for 12 weeks, with one 2-hour lesson a week, so there are 12 lessons and 24 hours in all. If a lesson falls on a public holiday, we add a replacement lesson at the end.
Our classes are small. Class size is up to 12 students for languages and up to 10 for spreadsheet and data skills, and a class needs at least 6 students to run.
A new intake starts every month, depending on the course and level. The team confirms the next start date and whether there is a seat. Would you like me to note your details?
All courses run in person at our Bugis centre. English communication, and spreadsheet and data skills, also run as live online classes by video call, at the same fee.
A placement test is free and takes about 20 minutes: a short written test and a chat with a teacher to find your level. Complete beginners can skip it, and spreadsheet learners get a short skills check.
Yes, you're welcome to drop by the front desk during opening hours to meet a course advisor and see the classrooms. Calling ahead helps us make sure an advisor is free.
We're on Middle Road, a five-minute walk from Bugis MRT. There's paid parking at the car parks nearby.
Yes, we're open on Saturday and Sunday, 9 am to 6 pm, with classes in the morning and the afternoon. We're closed on public holidays, and there are no lessons on those days.
Cash, PayNow, NETS, major credit cards and bank transfer. Fees include GST and are paid before your first lesson, or in two parts if you choose instalments.
Yes, we have a two-part instalment plan for 12-week courses: half the fee before your first lesson and half before lesson 7. The team explains how to set it up.
Eligible courses can use SkillsFuture Credit, and any funding depends on your eligibility. The team checks the course and your eligibility with you before you sign up. I can't confirm any amount or approval myself.
Yes, our courses are open to everyone aged 16 and above, whether you are a citizen, a permanent resident or a foreigner on a work pass. Funding such as SkillsFuture Credit depends on your eligibility, and the team checks it.
Our courses are for learners aged 16 and above, so kids and younger children can't join or sit in. Seniors are very welcome, and the building is wheelchair friendly, with a lift and step-free access. Family members can wait in our lounge.
Just a notebook and a pen. Your textbook and materials are included, and spreadsheet classes at the centre use our computers, so you don't need to bring a laptop. Please arrive about ten minutes early to meet your teacher and classmates.
Yes, you get a certificate of attendance if you attend at least 9 of the 12 lessons. It comes from Lingua Skills Centre and is not a national qualification or an exam result.
I'm sorry, I don't have any discounts to offer. A team member can tell you about current offers, promotions and whether any funding applies to you.
The fees I give are starting prices, and they include GST. The course advisor confirms the final fee for your course and level, in writing if you like, before you pay.
Fees cover an experienced teacher, small classes, your textbook and materials, and a certificate. The course advisor can explain what is included, and a free trial lesson lets you judge for yourself.
I can only speak for Lingua Skills Centre, and I can't match another centre's price or change our fees. A team member can look at what you need and explain what is included.
Yes. Please tell us before your first lesson if you want to withdraw or switch. The team can move you to another class or the next intake if there is a seat, or cancel and refund the fee less a S$85 admin fee.
If you're late, please slip in quietly. If you can't make a lesson, tell us beforehand if you can, and the team will offer a make-up lesson in another class of your level when there is a seat, up to 2 per course.
Before your first lesson, we refund the fee less a S$85 admin fee, and after the course starts fees are not refundable, though the team can look at special cases. If we cancel a class, you get a full refund or another class. We can't guarantee fluency.
I'm sorry, I can't promise fluency, and no course can guarantee an exam result or a job. How fast you progress depends on practice, and your teacher will tell you honestly how you are doing. A free trial lesson lets you see our style first.
That's very common, and you're not alone. Learners come in all ages and levels, classes are small, and the teacher starts gently. A free trial lesson lets you try it first.
I'm so sorry to hear that. Please tell us what happened with your class or teacher, and the course advisor will look into it with you. I can also ask a team member to call you back.
Of course. I can ask a course advisor or the manager to call you back. May I take your name and mobile number?
This call may be recorded, as I said at the start. We only use recordings and your personal data to follow up your request, and you can ask us to delete yours.
Yes, our team speaks English and Mandarin. On this demonstration line I can only help in English.
Yes, you get a receipt after payment, and the team can issue a tax invoice in your company's name if you need one. All fees include GST.
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Learner details are personal data under the PDPA. Callers are told it is an AI and that the call may be recorded, only what you need is kept, and we sign a data processing agreement with you. Funding eligibility, such as SkillsFuture Credit, is always checked by your team against the current scheme, never decided by the assistant.