TCM and physiotherapy clinic

We're open Monday to Friday, 9 am to 8 pm, and Saturday, 9 am to 4 pm. We're closed on Sundays and public holidays.

A first TCM consultation starts from S$60 and takes about 40 minutes. A follow-up starts from S$40. Treatments and herbs are extra, and the physician confirms the final cost. Would you like me to note a request for the team?

Of course. I can note an appointment request for the team. Do you prefer a weekday or Saturday, morning or afternoon?

We're in Toa Payoh, a four-minute walk from Toa Payoh MRT, on the ground floor of an HDB block. There's paid parking at the nearby HDB car park.

PayNow, NETS, major credit cards and cash. All our prices include GST, and you pay after your session. Packages are paid in full when you start.

I'm sorry, I don't have any discounts to offer. Packages of 6 or 10 sessions cost less per session, and a team member can tell you about any current offers.

The prices I give are starting prices, and they include GST. The physician or therapist confirms the final cost, as herbs and extra treatments can add to it.

Walk-ins are welcome for TCM consultations when a physician is free, though waiting times vary. Physiotherapy, tuina and acupuncture need an appointment. Shall I note a request for the team?

Yes, please tell us at least 4 hours before and the team will move or cancel it at no charge. With less notice, or if you miss it, a S$20 fee applies to your next visit.

Please call us if you're running late. If you're more than 15 minutes late, the session may need to be shortened or moved to another time. If you miss it without telling us, the S$20 fee applies.

We can't promise a cure or any particular result, as everyone responds differently. If you're not happy with a visit, tell us and the manager can call you back. The manager decides on refunds, including unused package sessions.

I'm so sorry to hear that. Please tell us what happened, and the clinic manager can call you back. May I take your name and mobile number?

Of course. I can ask the manager or a team member to call you back. May I take your name and mobile number?

This call may be recorded, as I said at the start. We only use recordings to follow up your request, and you can ask us to delete yours.

Yes, our physicians and front desk speak English and Mandarin, and some speak Hokkien, Cantonese or Teochew. Tell us your language or a female or male preference, and the team will do their best to match it. On this demonstration line I can only help in English.

Please bring any scans or medical reports, and a list of your medicines and supplements. Wear loose, comfortable clothing and have a light meal beforehand. For physiotherapy, wear clothes that let the sore area be reached.

A first TCM consultation takes about 40 minutes and a follow-up about 20. Acupuncture takes about 45 minutes, tuina 30 or 60, and physiotherapy about 60 for the first session and 45 after. Please come 10 minutes early to register.

Of course. We're on the ground floor with a step-free entrance and seats in the waiting area, and the treatment rooms are wheelchair-friendly. A family member can come in with you, and children come with a parent or guardian.

We're open on Saturday, 9 am to 4 pm. We're closed on Sundays and public holidays. If you need us on those days, I can note a request for the team.

Yes, you get a receipt after every visit. The team can also issue an itemised invoice for an insurer or employer claim, but please check with them what they accept.

Acupuncture starts from S$80 a session and takes about 45 minutes. At a first visit, the first consultation fee of S$60 also applies. The physician decides if it suits you and confirms the final cost.

Tuina, a Chinese therapeutic massage, starts from S$75 for 30 minutes and S$130 for 60 minutes. Cupping starts from S$40 with another treatment and may leave round marks on the skin for some days. The therapist confirms the final cost.

Herbal medicine starts from S$30 for three days, and the physician confirms the final cost after the consultation. We only give herbs after you have seen our physician, never over the phone.

Physiotherapy starts from S$120 for the first session, about 60 minutes, and from S$90 for a follow-up, about 45 minutes. No referral is needed for a private session. The physiotherapist confirms the final cost.

Yes, packages of 6 or 10 sessions are valid for 6 months. Six acupuncture sessions start from S$450 and ten from S$720. Six physiotherapy follow-ups start from S$500 and ten from S$800. A team member confirms the final price and explains how to use one.

They see sports injuries, back and neck pain, and stiff or sore joints. I can't say whether your problem can be treated, so the physiotherapist assesses you first. Would you like me to note a request for the team?

You see a registered TCM physician for about 40 minutes. The physician asks about your health, checks your pulse and tongue, and explains the plan. Please bring a list of your medicines.

That's a common worry. The needles are single-use and very thin, and the physician explains each step before starting. You can tell the physician at any point if you feel uncomfortable.

I'm sorry, I can't promise a cure or a result, and I can't say what will help you. The physician or physiotherapist assesses you first, explains what to expect, and suggests how many sessions you may need.

I'm sorry, I can't advise on that. Please tell the physician about every medicine and supplement you take, and check with your own doctor too. Would you like a team member to call you back?

I can't give advice on that, as the physician decides what is suitable during pregnancy. Please tell us when you ask for a slot, and check with your own doctor too. Shall I ask a team member to call you back?

Yes, a child can be seen with a parent or guardian present. The physician decides what is suitable for a child, so I can't say before they see your child. Shall I ask a team member to call you back?

Medisave generally can't be used for TCM. CHAS subsidies for TCM apply only at participating clinics and depend on your card and eligibility. A team member can tell you what applies to your visit.

The physician decides after your consultation whether a medical certificate is suitable, so I can't promise one before you are seen. Please tell the physician if you need one for work.

Prices cover the physician's or therapist's training and time, a thorough assessment and single-use materials. The physician confirms the cost before any treatment, so there are no surprises.

I can only speak for Harmony TCM and Physio, and I can't change our prices. A team member can look at what you need and explain what is included.

I'm sorry you're in pain. I can't give medical advice, but a team member can check what is free today. If you have severe chest pain or trouble breathing, please call 995 now. Shall I ask a team member to call you?

I'm sorry to hear that. If you have trouble breathing or severe chest pain, please call 995 now. Otherwise, I can ask a team member to call you back, as I can't give medical advice.

Please call 995 now, as chest pain or trouble breathing needs emergency help. Do not wait for a call from us.