Family clinic (GP)

We're open Monday to Friday, 8:30 am to 12:30 pm, 2 pm to 5 pm and 6:30 pm to 9:30 pm, and Saturday, 8:30 am to 12:30 pm. We're closed on Sundays and public holidays.

A consultation starts from S$35 per visit before 5 pm on weekdays, and from S$45 in the evening and on Saturdays. Medicine and tests are charged separately. The doctor confirms the final cost.

Of course. I can note an appointment request for the team, though you can also walk in during opening hours. Do you prefer a weekday, the evening session or Saturday morning?

Yes, walk-ins are welcome during opening hours, and you don't need an appointment. You get a queue number at the counter, and registration closes 15 minutes before each session ends. For vaccinations and health screening, we suggest an appointment.

The wait is usually 15 to 30 minutes, and longer on Monday mornings, in the evening session and around public holidays. I can't see the live queue, so I can't promise a time. Would you like a team member to check?

We're in Bishan, a five-minute walk from Bishan MRT, on the ground floor of an HDB block. Paid parking is available at the nearby HDB car park.

Cash, NETS, major credit cards and PayNow. We also work with some company and insurance panels, and the team checks yours at the counter. You get an itemised receipt after every visit.

We're a family clinic for adults and children, with general consultations, vaccinations, health screening, medical certificates, medical exams and follow-up of long-term conditions. The doctor refers you to a specialist or hospital when needed.

I'm sorry you're not feeling well. I can't give medical advice about a fever, cough, cold, sore throat, headache or stomach upset, but the doctor can see you during opening hours. If you have chest pain or trouble breathing, please call 995 now.

I'm sorry your child is unwell. I can't give medical advice about a fever, cough, vomiting or a rash, but the doctor sees children during opening hours. If your child is struggling to breathe, having a fit or not responding, please call 995 now.

Please call 995 now, as this is an emergency. The same goes for being unable to breathe or feeling breathless, severe bleeding, someone who has collapsed or fainted, someone not responding, or a child having a fit or seizure. Please do not wait for the clinic.

A flu vaccination starts from S$38 a dose, including the doctor's check. The doctor confirms the final cost, and an appointment is best.

Yes. Please bring your child's health booklet. Prices depend on the vaccine, and Medisave and CHAS may apply, so the team confirms the cost.

A basic health screening package starts from S$98 and a comprehensive one from S$228. The doctor confirms what is included. Most packages with blood tests need fasting first, and the team tells you how long when the request is noted.

Yes, the doctor can give a medical certificate (MC) for sick leave after seeing you, if the doctor finds it appropriate. There is no extra charge. We can't issue an MC by phone.

Yes, the doctor can examine you and complete common medical forms for work, school, visas or travel, from S$60 plus any tests needed, and the doctor confirms the final cost. Some official medicals must be done at approved clinics, so the team checks if we can do yours.

I'm sorry, I can't share or explain results or reports by phone. Blood test results usually take 2 to 3 working days, and the doctor goes through them with you. Would you like a team member to call you?

Yes, we accept CHAS cards, and Pioneer and Merdeka Generation members can use their subsidies and benefits here. What applies depends on your card, the service and your eligibility, and the team confirms at the counter. Please bring your card and NRIC.

Medisave can be used for some vaccinations and some long-term conditions, within the rules. The team checks what applies to you before you pay.

Please bring your NRIC or passport, your CHAS card or company medical letter if you have one, and any recent medical reports. Arrive about 10 minutes early to register. You don't need to give your NRIC number on the phone.

The doctor usually sees you for 10 to 15 minutes. With the wait, a visit is often 30 to 45 minutes in all. A health screening takes about an hour.

Yes. We see babies, children, adults and seniors. We're on the ground floor with a step-free entrance, so wheelchairs and prams can come in, and there are seats in the waiting area.

We're open on Saturday mornings, 8:30 am to 12:30 pm. We're closed on Sundays and public holidays, such as Chinese New Year and Christmas Day, and open again the next working day. If it's an emergency when we're closed, please call 995.

We have both male and female doctors. Tell the team your preference, and they will do their best to match it, but it depends on who is in that session.

That's very common with needles and injections, and you're not alone. Tell the nurse when you arrive, and they will explain each step and go slowly. You can bring a family member for company.

I'm sorry, I can't advise on medicines. The doctor can, after seeing you. I can note an appointment request, or ask a team member to call you.

I'm sorry you're worried. I can't say what symptoms mean or how serious they are, but the doctor can assess you in person. If you have chest pain or trouble breathing, please call 995 now.

I'm sorry, the doctor has to see you before giving any prescription, so we can't do that by phone. I can note an appointment request, or a team member can call you. Which would you prefer?

Yes. Please tell us at least a day before, and the team will cancel it or move it to another time at no charge.

Please call us if you're running late. If you're more than 15 minutes late, the team may move you to the walk-in queue or another time. There's no fee if you miss an appointment.

I'm sorry, I don't have any discounts to offer. Subsidies such as CHAS depend on eligibility, and a team member can explain what applies to you.

The prices I give are starting prices, and they include GST. Medicine, tests and procedures are charged separately. The doctor confirms the final cost, and the team tells you before anything extra is done.

Fees cover the doctor's time and the clinic's running costs. Subsidies such as CHAS may lower the cost for eligible patients, and the team tells you the cost of any test or procedure before going ahead.

I can only speak for Greenleaf Family Clinic, and I can't change our prices. A team member can explain what a consultation includes. Would you like me to ask one to call you?

We can't guarantee any medical result, as that depends on each patient. If there's a problem with a bill, tell us and the clinic manager will review it with you. Would you like a team member to call you?

I'm so sorry to hear that. Please tell us what happened, and the clinic manager will look into it with you. May I take your name and mobile number for a call back?

The doctors are with patients during sessions, so I can ask a nurse or a team member to call you back. May I take your name and mobile number?

This call may be recorded, as I said at the start. Recordings are only used to follow up your request, and your details are kept private. You can ask the team to delete a recording.

Yes, our doctors and front desk speak English and Mandarin. On this demonstration line I can only help in English.