Car rental and chauffeur

We're open Monday to Saturday, 8 am to 8 pm, and Sundays and public holidays, 9 am to 5 pm. Help with a breakdown or an accident during a rental is available 24 hours.

A compact car starts from S$98 a day, a sedan from S$128 and a 7-seater from S$188. Prices include GST, and the team confirms the final cost for your dates. Shall I note a rental request?

Of course. I can note a rental request for the team. When do you need the car, and for how many days?

We're in the Paya Lebar area, a five-minute walk from Paya Lebar MRT. Customers can park free when they collect or return a car.

We accept credit cards, debit cards and PayNow. All our prices include GST, and the deposit is also taken by card or PayNow when you collect the car.

Yes. We're open Saturday, 8 am to 8 pm, and Sundays and public holidays, 9 am to 5 pm. Help with a breakdown or an accident is available 24 hours.

Yes. A weekly private-hire rental starts from S$640 and includes insurance and servicing, with no mileage limit. You need a valid private-hire driver's licence from LTA, and the team checks your documents.

A compact car starts from S$560 a week or S$1,980 a month. Prices include GST, and the team confirms the final cost for the car and the dates. Would you like me to note a request?

We have compact cars, sedans and 7-seater MPVs, all automatic with air-con and no manual cars. We rent by type, not by model, and the team confirms what is free for your dates.

I'm sorry, I can't promise a particular model or colour. You can ask for one and the team notes your request, but it confirms which cars are free for your dates.

Yes, a chauffeur can pick you up from Changi Airport or take you there. A sedan starts from S$65 one way and a 7-seater from S$95. Both include ERP, and the team confirms the final cost.

The deposit is S$500 for daily rentals and S$1,000 for weekly, monthly and private-hire rentals. It goes back to the same card or account within 7 working days after the car is checked, less any unpaid charges.

Yes, we provide comprehensive insurance with every rental. If there is a claim, you pay an excess of S$1,500. I can't explain what it covers, but a team member can give you the policy summary.

Daily, weekly and monthly rentals include 200 kilometres a day, and extra distance is 30 cents a kilometre. Private-hire weekly rentals have no mileage limit.

Yes, please return the car with the same fuel level as at pick-up, which is a full tank of petrol. If it is lower, we refuel it at the pump price plus a S$15 service fee.

The renter pays for all three. ERP and parking are passed on at cost, and traffic fines and summons carry a S$20 admin fee each. The team gives you a statement of charges after the rental.

The rates I give are starting prices, and they include GST. The team confirms the final cost for your car and dates. Fuel, ERP, parking and fines are charged separately.

I'm sorry, I don't have any discounts to offer. A team member can tell you about weekly and monthly rates and any current offers.

Yes. You get a receipt when you pay, and the team can issue an invoice with GST if your company needs one.

The main driver must be at least 23 and have held a full driving licence for at least two years. Other drivers must be named in the rental agreement and meet the same rules. The team checks your case.

Yes, if you meet the age and licence rules. Bring your passport, your work pass if you have one, and a valid driving licence. If it is not in English, an international driving permit may be needed, so the team checks it.

When you collect the car, please bring your driving licence, your NRIC or passport, and a credit card, debit card or PayNow for the deposit. For a private-hire rental, bring your private-hire driver's licence too.

About 20 to 30 minutes, including a walk around the car to note any marks. Weekends and the days before public holidays are busier, so please allow a little longer.

Of course. Child seats can be added from S$10 a day, and a 7-seater has more room. Please tell the team the children's ages or any mobility needs so they can suggest a car type.

Yes. Please tell us at least 24 hours before pick-up and the team will move or cancel it at no charge. With less notice, one day's rental may be charged.

Please call us if you're running late. We hold the car for two hours after the pick-up time. After that the team may release it, and one day's rental may be charged.

Yes, you can bring the car back sooner. For a daily rental, unused days are not refunded. For a weekly or monthly rental, the team works out the charge again at the daily rate and tells you the amount first.

There is a 30-minute grace period. After that, late returns are charged by the hour, up to one extra day's rental. Please call us if you're running late.

If you need the car for longer than planned, please call us before your return time. The team checks if it is free for the extra days and tells you the cost. We can't promise an extension, so please ask early.

Only with our approval in advance, and extra fees apply. This includes a short trip to Johor Bahru or across the Causeway. Please tell the team before pick-up, and they confirm what is needed.

I'm sorry to hear that. If anyone is hurt, please call 995 for an ambulance or 999 for the police. Otherwise, move to a safe place and call the 24-hour rental line number in your rental agreement, or I can ask a team member to call you.

That's a very common worry. We walk around the car with you at pick-up and note any marks. If there is a claim, you pay an excess of S$1,500 and the team can explain the terms.

Rates cover comprehensive insurance, servicing, road tax and 24-hour breakdown help. The team confirms the cost for your dates, so you know it before you decide.

I can only speak for Metro Car Rental, and I can't change our rates. A team member can look at your dates and explain what is included.

Your deposit is refundable once the car is checked. For any other refund, a team member looks at your case. I can't guarantee a particular car or that one is free on your dates.

I'm so sorry to hear that. A team member can look into it properly and call you back. May I take your name and mobile number?

Of course. I can ask a team member to call you back. May I take your name and mobile number?

This call may be recorded, as I said at the start. Recordings are only used to follow up your request, and you can ask us to delete them.

Yes, our team speaks English and Mandarin. On this demonstration line I can only help in English.