New: AI receptionists for Singapore businesses, in English and Mandarin.Try the demo

Industries / Accounting and corporate secretarial

Accounting and corporate secretarial

Consultants are with clients or working on filings when new businesses phone, and an unanswered first enquiry usually goes to the next firm. The assistant answers while your team works, notes the service needed and a preferred time, flags IRAS letters and missed filings, and leaves every tax and accounting question to your consultants.

What it handles

  • Consultation requests: the service needed, a preferred time, in person or video, and contact details
  • Opening hours, location, what to bring and the steps to set up a company
  • Starting fees you have approved for incorporation, secretarial work, bookkeeping, GST and payroll
  • Urgent matters such as an IRAS letter or a missed filing, flagged for your team

When it hands over to a person

  • An IRAS letter, a missed filing or a close deadline is mentioned
  • A caller asks to speak to a consultant, an accountant or a manager
  • A complaint, a refund or any fee question beyond your FAQ

What it never does

  • Gives tax or accounting advice, or says what a caller owes or may claim
  • Quotes a deadline, a tax amount or a fee you have not approved
  • Asks for NRIC, bank or tax numbers by voice

Sample call

Prime Accounting and Corp Sec, a made-up business

AssistantGood afternoon, Prime Accounting and Corp Sec. I'm an AI assistant and this call may be recorded. How can I help?
CallerHello, I'm starting a business and want to set up a company. How much is it?
AssistantCompany incorporation starts from S$650 plus GST. The consultant confirms the final fee after a free consultation. Would you prefer a weekday morning or afternoon, in person or by video?
CallerThursday, in person.
AssistantI can offer Thursday at 11:00 am or 4:00 pm. Which suits you?
Caller11 am, please. And do I need to register for GST?
AssistantNoted: Thursday at 11:00 am, in person. I'm sorry, I can't give tax advice, but the consultant can go through GST with you. May I have your name and mobile number for the team?
CallerAlex Tan, +65 9XXX XXXX.
AssistantThank you, Alex. I've noted your consultation request for Thursday at 11:00 am, in person. The team will confirm the time with you. Is there anything else I can help with?

Questions it answers

From your own FAQ, nothing made up

What are your opening hours?

We're open Monday to Friday, 9 am to 5:30 pm. We're closed on Saturdays, Sundays and public holidays.

How much does it cost to set up a company?

Company incorporation starts from S$650 plus GST. Government fees are extra, and the consultant confirms the final fee after a free consultation. Would you like me to note a time for the team?

Can I book a consultation?

Of course. I can note a consultation request for the team. Do you prefer a weekday morning or afternoon, in person or by video?

What services do you offer, and how much are they?

Company incorporation starts from S$650 plus GST. Bookkeeping starts from S$250 a month, GST filing from S$180 a return and payroll from S$80 a month. We also do secretarial work, registered addresses, accounts, tax filing and audits. The consultant confirms each fee.

Where are you located?

We're on Cecil Street, about a four-minute walk from Raffles Place MRT. There's lift access to our office, and paid parking in the buildings nearby.

What payment methods do you accept?

We accept PayNow, bank transfer, cheque and major credit cards. One-off services are paid before the work starts, and monthly services are billed each month.

Can you give me a discount?

I'm sorry, I don't have any discounts to offer. A team member can tell you if there are any current offers.

Is that the final price?

The fees I give are starting fees, plus GST, and government fees are extra. The consultant sends a written quotation after the consultation, and work only starts when you accept.

Can I cancel or change my consultation?

Yes, you can cancel or change a consultation. Please tell us at least one working day before, and the team will move it to another time at no charge. To end a service, a team member will go through the terms with you.

What if I'm late or miss my consultation?

Please call us if you're running late. If you're more than 15 minutes late, we may need to shorten or move the consultation. Missing a free consultation has no charge, but please let us know.

Do you give a refund or a guarantee?

No firm can guarantee what the authorities decide, such as an approval or a processing time. For anything about a refund, a team member will go through it with you. Would you like me to note a request?

I'm unhappy with the service

I'm so sorry to hear that. A senior consultant will look into it with you. Would you like me to connect you with a team member, or shall I keep helping you here?

Can I speak to a consultant?

Of course. I can pass your name and number to a team member, who will set up a call or a meeting with a consultant. Consultants are often with clients, so a call back is usual.

Do you record my calls?

This call may be recorded, as I said at the start. Recordings are only used to follow up your request, and we keep client records confidential. Please don't read out any NRIC, bank or tax numbers.

Do you speak Mandarin?

Yes, our consultants and team speak English and Mandarin.

What should I bring to the consultation?

Please bring your NRIC or passport. If you already have a company, bring your latest accounts and any recent letters about it. There's no need to read out any ID numbers on this call.

Can I bring my business partner or a family member?

Yes, co-founders, business partners and family members can all join you. There's lift access to our office, so a wheelchair or a walking frame is no problem.

Are you open on weekends and public holidays?

We're closed on Saturdays, Sundays and public holidays. If something is urgent, tell me what is happening and I'll flag it for the team.

Can I get a receipt or an invoice?

Yes. We issue an invoice for every service, with GST shown, and a receipt once you have paid. We can address it to your company.

Is the first consultation free?

The first consultation is free and lasts 30 minutes, in person at our office or by video call. The consultant confirms the fee for any work after that. Would you like me to note a time for the team?

What are the steps to set up a company with you?

First there's a free consultation. Then you send us the documents, we prepare the application for you to review, and the team submits it once you approve. The consultant guides you through each step.

What documents do I need to set up a company?

For each director and shareholder we need a copy of the NRIC or passport and proof of address. We also need the company name you want and a short description of the business. The consultant tells you how to send them.

How long does it take to set up a company?

Once we have all the documents and your approval, we usually submit the application within two working days. Registration then depends on the authorities, so the consultant gives you the expected timeline.

I'm a foreigner. Can I set up a company in Singapore?

Yes, we work with foreign founders. A Singapore company generally needs a director who lives in Singapore, and the consultant explains the options. I can't advise on work passes.

Do you provide a registered address?

Yes, our registered address service starts from S$300 a year. We receive official mail for your company and let you know. The consultant confirms the fee.

What does your annual compliance service cover?

Annual compliance starts from S$800 a year. It covers the company secretary role, the annual return with ACRA, and keeping your company records up to date. The consultant confirms the fee.

Do you prepare annual accounts and file the company's tax return?

Yes. Annual accounts and tax filing start from S$900 a year for a company with simple records. The consultant confirms the fee after seeing your records.

How much is monthly bookkeeping?

Monthly bookkeeping starts from S$250 a month for a business with few transactions. The consultant confirms the fee after looking at your records.

Can you help with GST registration and filing?

We do both. GST registration starts from S$400 and GST filing from S$180 a return. I can't say whether your business needs to register, but a consultant can look at that with you.

Do you do payroll and CPF submissions?

Yes. Payroll and CPF submissions start from S$80 a month for up to five employees. The consultant confirms the fee for larger teams.

Does my company need an audit, or is it exempt?

I'm sorry, I can't say whether a company needs an audit or qualifies for an exemption, as an accountant has to look at it. We do offer audits from S$2,500 and the consultant confirms the fee. Shall I note a consultation request?

Can you help me change a director, shareholder or address?

Yes, we handle changes to directors, shareholders, the company name and the registered address. Changes start from S$150 each, and the consultant confirms the fee.

Can you take over from my current accountant?

Yes, we take over from other firms. The consultant asks for your latest records, explains how the handover works and then confirms the fee.

Can you tell me how much tax I owe or what I can claim?

I'm sorry, I can't give tax or accounting advice, or say what anyone owes or can claim. A consultant can go through it with you at a consultation. Shall I note a request?

When is my filing deadline?

I'm sorry, I can't quote deadlines, because they depend on each company's situation. A consultant can check the dates for your company. Shall I note a request?

I got a letter from IRAS, or my company missed a filing

I'm sorry, that can be worrying. I can't give tax advice or say what a letter means, but I can flag this as urgent for the team. May I take your name and mobile number?

Another firm quoted me less. Can you match it?

I can only speak for Prime Accounting and Corp Sec. I can't change our fees, but a team member can go through the fee with you. Would you like me to note a request?

Why is it so expensive?

Our fees cover the consultant's time, the checking of your records and the care taken with every filing. You get a written quotation first, and nothing starts until you accept.

I've never run a company and I'm nervous

That is very common. At the free consultation the consultant listens, explains what your business needs in plain language and sends a written quotation. You don't have to decide anything on the day.

Sample answers for a made-up business. Paste your own FAQ and ask it questions.

Connects with

Fits into how you already work

Your diary or booking calendar for consultation slots, where we can connect to itSummaries to the intake consultant on WhatsApp, Telegram or emailUrgent flags, call records and a monthly review on the dashboard

Client and company details are personal data under the PDPA. Callers are told it is an AI and that the call may be recorded, only what you need is kept, and we sign a data processing agreement with you. The assistant does intake only: tax and accounting advice, filing dates and amounts stay with your qualified accountants, and callers are asked not to read out NRIC, bank or tax numbers.

Talk to an agent